How Does Booking Work?

Book Online

1

Get Confirmed

2

Pay. Enjoy.

3

DEEP CLEAN & SANITIZE

Our highly trained staff clean deep and hand scrub down to the corners. We get what other services ignore; namely, walls, doors, baseboards, etc. Fast, efficient, professional!

 

Learn more

 

 

Starts $79.99

ORGANIZING

Overwhelmed? We specialize in everything from cluttery closets to hoarding solutions. Learn More

 

 

Watch Now!

 

 

 

Starts $299

TILE & GROUT CLEANING

Professional will use chemicals & tools to clean and seal your tiled surfaces until they look new! Learn More

 

 

 

Starts $697

CARPET CLEANING

This service covers soiled areas and leaves your space looking, smelling and feeling fresh! 

 

 

 

Starts $65

Enhanced Sanitizing Service

We're acquiring direct information from hospitals and the CDC and have trained key staff to arrive N95 masked, gloved and equipped with professional strength disinfectants to focus on sanitizing your surfaces. This service includes some light cleaning on smooth surfaces.

 

Now $129.99

(Covers approx 1500 sqft)

Our Chefs are from the 

Culinary Institute of America

The top culinary school in the country. 

Personal Chef

Hand picked, fresh ingredients are used to prepare delicious meals for your guests. We'll even serve and clean up. Let us do the work! Perfect for any special occasion!

 

Book a service and we'll confirm the number of guests when we reach you to discuss your menu.

(Up to 10 guests) 

 

Standard Service

Includes ingredients, meal prep, serving & clean up

$103/guest

 

Premium Service

Includes the highest quality ingredients, gourmet meal prep, serving and clean up.

$224/guest

 

Learn More

Have a voucher?

Your valid Groupon voucher is good towards 2 hours of Deep House Cleaning with One (1) Staff.

 

Groupon Vouchers are only valid for use within 15 miles of Valley Village, 91607. DEAL NOT VALID FOR SAME OR NEXT DAY SERVICE.

 

BOOK YOUR APPOINTMENT

 

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EXTRA
$5 OFF!

 

HOW DO I PAY?

Once we confirm staff on your booking, we'll email and text an invoice link which you'll pay using a credit card at least 2 hours before service. If you want to add extra time to a current service, click hereWe are proud to be Powered by PayPal Working Capital for Small Business, however, you don't need a Paypal account. WE DO NOT ACCEPT CHECKS OR E-CHECKS.

 

Are you a Groupon Customer?

Our Scheduling team needs your 6-8 digit voucher number as payment for service. Call, text or email it to us. 

 

Your Groupon voucher is good towards 2 hours with 1 House Cleaner. Call us to add time to your service. Vouchers are valid within 15 miles of 91607. Click here to see if your address qualifies.  Book a Groupon Deal

 

HOW LONG DOES IT TAKE?

 

Cleaning & Organizing services are priced by the hour and our service descriptions can help you assess the appropriate service time.  An early finish results in a prorated refund or credit. The trick is scheduling enough time for your needs. If you're not sure, call us and we'll help! 

 

Empty spaces take twice as long as furnished spaces because they require attention to more floor coverage, window seals, baseboards, inside oven & fridge, baseboards, walls, lighting fixtures, etc. Let us know ahead of time if your space is empty. 

 

Tile & Carpet Cleaning services are priced based on the number of rooms or square feet and timelines vary.

 

WHAT TO REMEMBER

 

Deep cleaning takes time. Kitchens & baths typically take about an hour each to deep clean; depending on what you have. If there is heavy or greasy build up, you may need more than an hour in that room.  Bear in mind, asking your cleaner to perform extra tasks is welcome however you may need to add a few minutes to your service so they can finish up nicely.

 

  • Baseboards and/or walls throughout (60-90 mins)
  • Cabinets inside and out (45-60 mins)
  • Windows throughout (60-90 mins)
  • Tile or hardwood floors throughout (60 mins/1000 sqft)
  • Hard pink or white deposits in bathooms 
  • Black, brown or green build-up in sinks & tubs

 IMPORTANT 

  • Someone 18 or over MUST be present the entire service for all NEW CUSTOMERS. If you're ordering service, we highly recommend that you be present on our first visit to thoroughly introduce us to your space. Please see our disclaimer below!*   If there are minors present during any service, an adult must also be present.
  • Our Cleaners can help with or clean whatever you need however, we firmly express NO DRIVING ERRANDS and NO WINDOWS ABOVE 8.5 FEET. Please see our disclaimer below!**
  • HOUSE CLEANING SERVICES: Clients must supply their own VACUUM. We'll bring everything else! If you have a need for specialized cleaning products, please provide these to your Cleaner. There is no price cut for providing your own cleaning supplies. Your Cleaner will bring a calcium, lime and rust remover as well as an all purpose agent that is safe on everything, works great and smells fabulous!
  • No need to lock puppy away but we ask that all dogs be kept clear of the cleaning area on the day of service. Once your regular Cleaner and puppy have had a few visits to gets to know each other, puppy is free to roam!​

 

OUR ONLY DISCLAIMERS

 

WE CAN REFUSE SERVICE**

House Cleaners cannot clean up any situation that requires hazmat services; i.e., human or animal feces, chemicals, medical wastes and we cannot provide service if there is a pest infestation.  If you’re not sure, please ask our Customer Service Reps during the Scheduling phase. If our Cleaners or Organizers are asked to handle these scenarios, your name, number and address will be placed on a DO NOT SERVICE* list. Thanks for your cooperation.

 

We also refuse service when customers exhibit rude behavior or use harsh words with our staff. Remember, when requesting services, our Scheduling team are trying to help and will do everything possible to accommodate you.  If we cannot accommodate your preferred schedule, be kind to our staff while we work around your schedule or try calling another cleaning service that may have availability.  Additionally, if you request staff based on ethnicity, we will refuse service. We DO NOT include ethnicity of Staff in our Scheduling workflows.

 

 

WE PREFER YOU BE THERE THE FIRST TIME*

We want to create a good relationship so let us meet you on our first visit. You will maximize your service if you are present to direct your Cleaner’s tasks as opposed to leaving someone else in charge. It is in fact, impossible to conceptualize the time and hard work your Cleaner made if you were not present to hear and see them scrubbing and moving through your space while it is very easy to notice the areas your Cleaner did not have time to touch.  All our Cleaners communicate well and can help you gauge timelines for your space and specific needs, but only if you are there or if they are familiar with your space and know what areas you would rather skip or focus on. If they don't have guidance, they will spend time deep cleaning and may not get to as many rooms as you had hoped.

 

Our Resolution Center is glad to help with any issues you've had with service but keep in mind that if you were not present during service, "There is still dirt left" is not a valid complaint.  We prefer if you can be more specific and we'll look at your case closely. We care about every customer experience and honest feedback is always encouraged however unreasonable,  excessive, and/or frivolous complaints will result in a refusal of service.

 

Why did we post this disclaimer?

We know our Cleaners well and in our first year of business, metrics showed that an astounding 100% of new customers who were not present for service had some form of negative feedback, often related to areas that were "not touched" or that Cleaners chose to clean different areas than the customer would have naturally chosen. This data clearly tells us that a small percentage of customers have somewhat unreasonable expectations regarding what a Cleaner can get to in a 2 hour minimum service for example.  Initially, we prefer you thoroughly introduce us to your space on our first visit.  We find that we can maintain a very high approval rating with our clients when this happens. For this reason, we require someone be accessible during service for all new customers. Our repeat customers can conveniently leave a key because we know their space.

 

CLEAN N' DONE!

GREATER LOS ANGELES

BOOK ONLINE

call or text

424-239-6020 

SERVICES: Tue-Sun 8:30 am - 8:30 pm

CLOSED ON MONDAYS

 

Deep House Cleaning | Sanitizing | Carpet Cleaning

Tile & Grout Cleaning | Home Organizing

Certified Personal Chefs

 

SAME DAY AVAILABLE

 

customerservice@cleanndone.com

~

VACUUM PROVIDED BY CLIENT

WE'LL BRING EVERYTHING ELSE
Rates are payable by credit card before service start.

No risk refund policy on early finish or if we cannot accommodate.


We are proud to be powered by

PayPal Working Capital for Small Business!

 

 

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CLEAN N' DONE!

GREATER LOS ANGELES

BOOK ONLINE

call or text

424-239-6020 

 

SERVICES:

Tue-Sun 8:30 am - 8:30 pm

CLOSED ON MONDAYS

 

Have a Groupon?

Wanna be impressed?

We do not accept

checks or e-checks.

Secured by PayPal

 

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